KI Wait

Background & Mission

Around 270,000 people in Sweden suffer from heart fibrillation, a condition that can lead to stroke, heart failure, or even death. Karolinska Institutet aimed to reduce relapse rates by helping patients make sustainable lifestyle changes before and after ablation, and commissioned Spring to develop a prototype for a digital service called KI WAIT. The goal of the service was to motivate and guide patients through individually adapted changes that could both prepare them for surgery and support long-term health afterwards. The prototype played a crucial role in demonstrating the potential of the solution and in securing further funding for development.

My Role

As the UX Designer, I was responsible for shaping the user experience, starting with research to understand patients’ daily struggles, motivations, and barriers to change. I then translated this knowledge into wireframes, user flows, and a comprehensive UX design. My focus was on creating a design that could turn complex medical requirements into small, achievable steps for patients, while also maintaining a sense of encouragement and progress.

Throughout the process, I collaborated closely with stakeholders at Karolinska Institutet to ensure the design aligned with medical goals and could realistically fit into patients’ lives. The final UX design illustrated how KI WAIT could become a reliable companion for patients, bridging the gap between medical expertise and everyday lifestyle choices.